Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not obligated to accept Section 8 tenants unless required by local or state law. We recommend reviewing regulations specific to your area. -
Are you licensed?
Yes. Kerr Lake Rentals is a fully licensed property management company, ensuring compliance with all industry standards and local legal requirements. -
Can I reach you after hours?
Absolutely. We offer an emergency contact line for urgent issues. All non-emergency inquiries are handled during regular business hours. -
Can you put the money directly into my account?
Yes. We offer direct deposit for owner disbursements, providing a quick and secure way to receive your funds. -
Do I get to see the lease or sign it?
Owners have the opportunity to review the lease before it is finalized. Our team handles the lease signing on your behalf unless otherwise requested. -
Do you sell real estate too?
While our focus is on property management, we can connect you with trusted local agents if you're interested in buying or selling real estate. -
How and when do I get my checks?
Owner disbursements are typically made after rent is collected and any applicable expenses are deducted. Payments are issued via direct deposit or mailed check, based on your preference. -
How is rent collection handled?
Tenants can pay rent online through our secure portal or use traditional methods. Late payments are managed in accordance with the lease terms. -
How long of a lease do you sign?
Most long-term leases are for 12 months, but we offer flexibility based on market conditions and owner goals. Vacation rentals vary from 2–3 night minimums to 7-day minimums in season. Off-season vacation properties may rent monthly at a discounted rate. -
How much security deposit do you charge the tenant?
Security deposits are set according to local laws and market standards. Factors like rental price and applicant qualifications may influence the amount. -
How soon can you start managing my property?
We can begin as soon as all management agreements are signed and the property is ready for marketing or tenant placement. -
What type of properties do you manage?
We manage a range of properties including single-family homes, multi-family units, and vacation rentals. -
What type of reports do I get and how often?
You’ll receive detailed monthly financial reports, including income, expenses, and maintenance updates. Additional reports are available upon request. -
Who holds the tenant security deposit?
We hold security deposits in a dedicated trust account, in compliance with Virginia state law and property management best practices.
